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Terms & Conditions

Acceptance of the terms

By accessing and using our platform, you agree to be bound by these Terms. Please read them carefully before proceeding with registration or usage.

Eligibility requirements

You must meet the following criteria to use our platform:

  • You must be at least 18 years old (or the minimum age required in your jurisdiction).
  • You must provide accurate and complete information during account registration.
  • You must not have been previously banned or restricted from using our services.

Minimum age requirement

The minimum age for accessing and using our platform is 18 years old. If you are under this age, please do not attempt to register an account or use our services.

Geographic restrictions

We reserve the right to restrict access to our platform based on your location. Certain jurisdictions may be prohibited from participating due to regulatory restrictions. By registering an account, you acknowledge that you have reviewed and understand these restrictions as outlined in our website's footer.

Account registration rules

  • Each user is permitted one (1) account only.
  • You must provide accurate and complete information during registration, including a valid email address and password.
  • Your account will be subject to verification procedures before withdrawals can be processed.

One-account-per-user policy

You are not permitted to operate multiple accounts simultaneously. This includes but is not limited to:

  • Creating new accounts using different personal details or alias names
  • Sharing access with friends, family, or third-party providers
  • Using any method of account sharing, resale, or transfer

Identity verification and kyc

We reserve the right to request additional information for verification purposes. This may include but is not limited to:

  • Proof of identity documents (driver's license, passport, etc.)
  • Address documentation (utility bills, bank statements, etc.)

You must provide accurate and complete documentation upon request.

Account accuracy obligations

It is your responsibility to ensure the accuracy of all information provided during account registration. This includes but is not limited to:

  • Correct contact details
  • Valid deposit methods and payment instructions
  • Up-to-date address information for withdrawal purposes

We reserve the right to suspend or close accounts found to have incorrect or incomplete information.

Account security responsibilities

You are responsible for maintaining the confidentiality of your login credentials. This includes but is not limited to:

  • Password protection: keep your password confidential, do not share it with anyone
  • Two-factor authentication (2FA): enable 2FA where available for enhanced security features
  • Device and browser restrictions: restrict access only to approved devices or browsers

Login credentials and password protection

You must protect the secrecy of your login credentials. Sharing these details with others can result in account suspension or closure.

Restricted behaviour and prohibited activities

We reserve the right to prohibit activities deemed abusive, malicious, or illegal. This includes but is not limited to:

  • Multi-accounting
  • Collusion or cheating in gameplay
  • Spamming, phishing, or sending unsolicited emails
  • Sharing sensitive information (login details, etc.)

Bonus and promotion rules

Bonuses are subject to specific rules as outlined below:

Wagering conditions

All bonuses must meet our wagering requirements. These typically include a multiplier of the bonus amount.

Gameplay conditions

Certain games may not contribute fully towards bonus completion or are restricted from use in certain jurisdictions. Please refer to our website's game lobby for full details on contributed and excluded titles.

Bonus abuse prevention

We reserve the right to cancel, suspend, or modify bonuses at any time without prior notice. This includes but is not limited to:

  • Failure to meet wagering requirements within a reasonable timeframe
  • Utilising bonus funds in prohibited games
  • Registering new accounts for the purpose of claiming bonuses repeatedly

Deposits and withdrawals

Verification before withdrawals

Before processing withdrawals, we will request additional verification information as outlined above. You must provide accurate documentation to ensure seamless withdrawal processing.

Processing and review procedures

Withdrawal requests are typically processed within 2-3 business days. This timeframe may vary depending on the specific method of payment or account restrictions in place.

Responsible gambling expectations

We encourage responsible gaming practices throughout our platform. We reserve the right to:

  • Temporarily suspend your access during periods of extended gameplay
  • Limit deposit amounts to prevent excessive wagering

Please refer to our Responsible Gaming page for more information on resources and tools available to support you.

Self-exclusion and account restrictions

If requested by a regulatory body or at your request, we reserve the right to impose account restrictions. This may include:

  • Temporarily restricting access
  • Removing bonus eligibility
  • Closing accounts in extreme circumstances

You can self-exclude by contacting our Support Team directly for assistance.

Game fairness and rng systems

We are committed to providing fair gaming experiences through licensed game software providers, ensuring random number generation (RNG) systems meet industry standards. Our RNG is regularly audited by third-party firms for fairness and compliance.

Technical interruptions or voided gameplay

In the unlikely event of technical failure resulting in voided gameplay, we reserve the right to nullify any winnings earned during this period or return wagering funds if necessary.

Suspension or closure of accounts

We may suspend your account for:

  • Failure to comply with these Terms
  • Inactive accounts exceeding 180 days
  • Any reason deemed sufficient by management

You agree that such suspension does not give rise to any liability against us. We reserve the right to terminate this Agreement and/or close your account at our sole discretion.

Intellectual property and platform ownership

All proprietary rights, trade secrets, patents, trademarks, copyrights, design rights, databases, software code, designs, processes, systems, and all other intellectual property (IP) relating to our website are owned by or licensed to us. By accessing this platform you acknowledge that these IP rights remain vested with Casino Classic.

Limitation of liability

We will not be responsible for any indirect losses (e.g., loss of revenue, profit, business reputation), punitive damages, or consequential losses in connection with your use of our services. Our liability is limited to direct and actual damages caused by us, which are strictly capped at €10,000.

Modification of terms

We may modify these Terms as necessary without prior notice. Changes will be made available within 14 days' notice on this website. Continued access after such modifications means your acceptance of new terms in effect from that time forward.

Contact or support guidance

Should you encounter any technical issues, please contact our dedicated support team or submit a ticket request through the helpdesk. Our customer service is available 24/7.